Service management : operations, strategy, and information technology /
Service management. Operations, strategy and information technolo.
Service operations management. /
Managing information services /
Change management for information services. /
Plant and service tours in operations management. /
Managing acquisitions in library and information services /
The service focus. : developing winning game plans for service companies. /
Handbook of service business : management, marketing, innovation and internationalisation /
Quality management of services /
Služby pre podnikateľskú sféru (Business Services). /
Management. /
Management of contracting out public sector services /
Sales management. : Teamwork, leadership, and technology. /
Production and operations management. : Manufacturing and services. /
New perspectives on public services : place and technology /
Quality management for information and library managers /
International hospitality management. : Corporate strategy in practice. /
Service management. : Operations, strategy and information technology. /