The accuracy of telephone reference / information services in academic libraries. 2 studies.
Managing information services /
Information systems, services and centers /
Change management for information services. /
Encyclopedia of information systems and services /
Evaluating new telecommunications services /
Special Librarianship. A New Reader.
Cost management for library and information services /
Managing acquisitions in library and information services /
New perspectives on public services : place and technology /
World guide to science information and documentation services.
The rule of congressional research service in the dissemination of information /
Service management. Operations, strategy and information technolo.
The reader /
Environmental information centres, resources and services : inventory and needs assessment for Central and Eastern Europe /
The International Directory of Computer and Information System Services 1974.
Statistical references : brief information on eurostat productsand sevices /
New systems and services in telecommunications. : Proceedings of the International Conference... Liége, Belgium, November 24-26, 1980. /
Service management. : Operations, strategy and information technology. /
Guide to magazine and series agents /
Reference and Information Services. A New Reader.