Customer service on the Internet. : Building relationships, increasing loyalty, and staying competitive. /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York-Chichester-Brisbane :
John Wiley and Sons, Inc.,
1996
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| Edition: | 1. vyd. |
| Subjects: | |
| ISBN: |
0471155063 (brož.) |
| Physical Description: |
326 s. |
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| Physical Description: | 326 s. |
|---|---|
| ISBN: | 0471155063 (brož.) |