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|b eng
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|c SK
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|a 65:006.3/.8
|2 1997
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|a 346.544.4
|2 1997
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|a Bogdanovská, Gabriela
|4 aut
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1 |
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|a Manažérstvo kvality v službách – požiadavky normy ISO 9001:2000 a modelu CAF
|c Gabriela Bogdanovská,Ľubica Floreková, Ján Terpák
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|a Quality management in services – requirements of the standard ISO 9001:2000 and the model CAF
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| 300 |
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|b Obr., tab.
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|a Bibliogr. odkazy
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|a Res. angl.
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|a ISO 9001 (norma kvality)
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|a manažérstvo kvality
|x služby
|x normy
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|a norma
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| 650 |
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|a manažment
|x riadenie
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|a Ľubica Floreková
|4 aut
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| 700 |
1 |
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|a Terpák, Ján
|4 aut
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| 773 |
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|t Acta montanistica slovaca
|g Roč. 12, č. 1 (2007), s. 62-68
|x 1335-1788
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|a NB
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|a MI
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|a RBX
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|a SVKKK
|b BIB
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|u http://actamont.tuke.sk/ams2007.html
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|a BAN
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