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  1. 1
    Ako lepšie porozumieť svojim zákazníkom /
    by Barnes, David
    Published 2003
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  2. 2
    Riadenie vzťahov so zákazníkmi a kvality. BZCS634, Sprievodca kurzom /
    by Barnes, David, Čichovský, Ludvík
    Published 2003
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