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  1. 1
    International English for call centres : language, culture and empathy CD 1
    by Tomalin, Barry, Thomas, Suhashini
    Published 2009
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  2. 2
    International English for call centres : language, culture and empathy CD 2
    by Tomalin, Barry, Thomas, Suhashini
    Published 2009
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  3. 3
    International English for call centres : a course in English language, culture and empathy /
    by Tomalin, Barry, Thomas, Suhashini
    Published 2009
    Book

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