Service management. : Operations, strategy and information technology. /
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston-Burr Ridge-Dubuque :
McGraw-Hill Book Company,
1998
|
| Edition: | 2. vyd. |
| Subjects: | |
| ISBN: |
0070217602 (brož.) |
| Physical Description: |
xxvi, 613 s. |
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