The service focus. : developing winning game plans for service companies. /

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Bibliographic Details
Main Author: Shaw, John Clark (Author)
Format: Book
Language:English
Published: Homewood : Dow Jones-Irwin, 1990.
Edition:1. vyd.
Subjects:
ISBN: 155623239X (viaz.)
Physical Description: 262 s.
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Description
Physical Description:262 s.
ISBN:155623239X (viaz.)